Lattimore and Village Surgery

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Welcome to Lattimore and Village Surgery

We provide comprehensive NHS primary care services to help you manage your health and well-being.

The Surgery, which now services both Lattimore and Village Surgeries, is situated in High St, London Colney, close to the junction with Kings Rd.

Car Parking

The surgery has a car park for patients at the rear of the premises and use of the car park is only permitted whilst attending the surgery. Patients are reminded that parking in the surgery car park is not guaranteed and should allow sufficient time to find alternative parking arrangements at busy times

Please park sensibly – do not block other patients in and please do not use the designated DOCTOR spaces. Disabled parking is available.

Practice News & Announcements

Volunteers

Coronavirus Vaccine

Adult Flu Vaccinations this Year

New Surgery

Patient Access for booking appointments and repeat prescription requests

Bank Holidays and other dates when the surgery is closed

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Find your nearest pharmacy

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Find your nearest optician

Dentist

When your mouth or teeth need urgent attention

Find your nearest dentist

NHS Out-of-hours

When your GP and local pharmacy are closed

Out of hours

Minor injury

You will usually need a GP referral, except in an emergency.

Find your nearest hospital

Accident & Emergency

When an illness or injury is serious or life-threatening

What to do in an emergency

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

Alert

Important Updates

SAFETY

For all surgery appointments please attend alone, unless the appointment is for a minor in which case only one adult may accompany them. Please note that for child appointments no siblings will be allowed into the building. For adult appointments no children will be allowed into the building. We are following national guidelines to ensure the safety of all our patients.

Child immunisation clinics

Only one parent to attend the clinic with the child who requires immunising. please do not bring siblings along to the clinic. This is to protect all patients and staff from Covid-19. Every time a surface is touched, there is a high risk of contamination. All surfaces are cleaned after every patient,. however, if a child touches a surface that the nurse did not see and the next patient was to be elderly and vulnerable, it could lead to serious consequences for that patient.

We would ask for your understanding during this period. Thank you.

COVID VACCINATIONS:

We will be in touch with you as soon as we have a date for delivery of Covid vaccinations. Please be patient and DO NOT call the surgery for this, but do update us if your contact number has changed.

Details of vaccination centres is available here

PNEUMONIA VACCINATIONS

There is a national shortage of these and we have a very limited stock. Further stock is not expected until February 2021.

10.1.21 MESSAGE REGARDING LETTERS TO PATIENTS REGARDING COVID VACCINE

We understand that some people (over 80) may have received an invitation for a COVID vaccine by post telling them to book online or via the 119 telephone number. This is for vaccinating at Stevenage, the mass vaccination hub. We did not know that these letters were being sent out and although they say they come from us, they have been sent centrally by the NHS. If you receive a letter then it is your choice whether you book in to Stevenage, or wait until you are called for a local vaccine at Batchwood. We just want people to be vaccinated as soon as possible. Please do not book online unless you have received a letter and remember that wherever you choose, you will, in time, need to return to that site for your second dose of the vaccine.

CHANGES TO PRACTICE SERVICES:

APPOINTMENTS: At this time please do not go to the surgery, unless you are advised to do so by a member of the Practice team. To protect all our patients and staff, and in line with guidance from NHS England, we have needed to make some changes to our service during the pandemic. We have temporarily discontinued our online booking service. When telephoning the surgery, patients will be asked what their concerns are by the receptionist. This is to enable us to determine the best course of action for the patient. Please be assured if you need to speak to a clinician you will be offered a telephone consultation in the first instance. We are able to deal with many issues remotely- by telephone, video, online consultation and with photo communications. A face to face appointment will be offered if deemed necessary by the clinician.

PRESCRIPTIONS: These can be ordered online through patient access. If you do not already have this service, please download it via the NHS App https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/ or our receptionists will be happy to help you over the phone to set this up. We are asking all patients to nominate a pharmacy that we can send their prescriptions to electronically, this is to reduce the footfall into the surgery and again will assist in keeping all staff and patients safe.

We are open to all patients we are just operating in a different way to keep patients and staff safe during this difficult time. Please be assured that we are trying to do our very best for you. We are extremely busy trying to adapt in difficult times while continuing to provide the highest standard of care. However there are inevitably going to be changes to the service you have previously been used to. We thank you for your patience and cooperation during this period.

In response to minimise risk of coronavirus, we are taking a number of precautions:

For the time being, there will be no online or face-to-face appointments to book directly. Please phone reception to arrange a telephone consultation.
Please do not come to the Surgery for any reason, if you have a cough, cold or temperature, or have travelled to an at-risk country in the past 14 days. Please speak to us first.
Prescription requests can still be made online, via your Pharmacist, over the telephone or posted through the letterbox at our door.

Visit NHS.uk for the latest guidance on coronavirus COVID-19, including symptom checker, self-care and social distancing.

Refer to NHS 111 Online to check if you have coronavirus symptoms. If you have severe COVID-19 symptoms and need further advice call NHS 111 — not the surgery.

Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer. Help, guidance available from our COVID-19 support page.