Online Consult: Consult with your Doctor online & get health advice. Healthcare at your fingertips.

Welcome to Lattimore and Village Surgery

We provide comprehensive NHS primary care services to help you manage your health and well-being.

The Surgery, which now services both Lattimore and Village Surgeries, is situated in High St, London Colney, close to the junction with Kings Rd.

Car Parking

The surgery has a car park for patients at the rear of the premises and use of the car park is only permitted whilst attending the surgery. Patients are reminded that parking in the surgery car park is not guaranteed and should allow sufficient time to find alternative parking arrangements at busy times

Please park sensibly – do not block other patients in and please do not use the designated DOCTOR spaces. Disabled parking is available.

Consult with your Doctor online

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

Alert

Important Updates

TELEPHONE SYSTEM

We are aware that there has been issues with the surgery’s phone systems and patients have had problems calling the surgery. We have been working very hard with the telephone provider and have now an increased number of telephone lines. We hope the issues will now be resolved. We apologise to all patients.

ADULT FLU VACCINATIONS THIS YEAR

Due to the large number of requests we have received from patients, flu clinics will now be held at the surgery during the week and on a Saturday. Please call the surgery to make an appointment. Patients will also be offered the pneumonia and shingles vaccinations if they are eligible.

 

IMPORTANT CHANGES TO SERVICE

Important Changes to our Appointment System – Protecting You and the Community

At this time please do not go to the surgery, unless you are advised to do so by a member of the Practice team.

Coronavirus- How has our service had to change?

To protect all our patients and staff, and in line with guidance from NHS England, we have needed to make some changes to our service during the pandemic.  We have temporarily discontinued our online booking service.

When telephoning the surgery, patients will be asked what their concerns are by the receptionist. This is to enable us to determine the best course of action for the patient. Please be assured if you need to speak to a clinician you will be offered a telephone consultation in the first instance.

We are able to deal with many issues remotely- by telephone, video, online consultation and with photo communications. A face to face appointment  will be offered if deemed necessary by the clinician. We are open to all patients we are just operating in a different way to keep patients and staff safe during this difficult time.

Please be advised that prescriptions can be ordered online through patient access.  If you do not already have this service, please download it via the NHS App https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/   or our receptionists will be happy to help you over the phone to set this up.

We are asking all patients to nominate a pharmacy that we can send their prescriptions to electronically, this is to reduce the footfall into the surgery and again will assist in keeping all staff and patients safe.

Please be assured that we are trying to do our very best for you; we are extremely busy trying to adapt in difficult times while continuing to provide the highest standard of care; however there are inevitably going to be changes to the service you have previously been used to.

We thank you for your patience and cooperation during this period.

In response to minimise risk of coronavirus, we are taking a number of precautions:

  • For the time being, there will be no online or face-to-face appointments to book directly. Please phone reception to arrange a telephone consultation.
  • Please do not come to the Surgery for any reason, if you have a cough, cold or temperature, or have travelled to an at-risk country in the past 14 days. Please speak to us first.
  • Prescription requests can still be made online, via your Pharmacist, over the telephone or posted through the letterbox at our door.

Visit NHS.uk for the latest guidance on coronavirus COVID-19, including symptom checker, self-care and social distancing.

Refer to NHS 111 Online to check if you have coronavirus symptoms. If you have severe COVID-19 symptoms and need further advice call NHS 111 — not the surgery.

Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer.  Help, guidance available from our COVID-19 support page.